Cancellation
Because Premium access is delivered digitally, cancellation of a purchase does not automatically create a refund once Premium access or digital content has been made available to the account.
When a refund may be considered
A refund may be considered where a payment was successfully captured but the purchased Premium service could not be activated due to a technical problem attributable to MySarkariTest, or where a duplicate payment was captured for the same purchase.
Payment failures
If a payment attempt fails or is declined and the amount is temporarily debited by the payment provider, the transaction may be subject to the provider's normal reversal or refund process. Please contact us if the amount remains unresolved.
Duplicate payments
If you believe you have been charged more than once for the same order, contact us with the relevant payment or order details so that the transaction can be checked.
How to request support
For a payment or refund-related issue, contact us through the Contact Us page and provide your registered email address and, where available, the payment ID or order ID.
Refund processing
Where a refund is approved, it will normally be processed through the applicable payment channel or payment provider. The time taken for the amount to appear in your account can depend on the payment provider and banking network.
Policy updates
This policy may be updated from time to time. The latest version published on this page will apply to future requests and purchases, subject to applicable law and the terms presented at the time of purchase.